by: Alison Domnas
The title of this blog post should be your first tip that there is no one right person to hire as your real estate agent. It is a bit like choosing a house, in that there are plenty of great ones out there, but it’s helpful to know which qualities to look for before signing on the dotted line.
A good real estate agent does more than just open doors and generate paperwork — we wear many hats in this role! I like to tell people that the best way to think about it is that a real estate agent is like your house sherpa. A good one can make the difference between just barely making it to the top (read: closing on a house) but then running out of oxygen before you start making your way back down, which would be very, very bad. You need to work with someone that can manage all the details of the journey towards homeownership or selling a home without letting anything slip through the cracks.
First and foremost, and I cannot emphasize this enough — the real estate agent you choose should be someone you trust, and who demonstrates solid communication skills. It might sound silly, but a common complaint of consumers when it comes to real estate agents is not timely returning phone calls, texts, or emails! A great real estate agent demonstrates hustle. If your agent possesses this quality, you are far more likely to be successful, whether buying or selling.
Along the same lines, the emotional intelligence of your real estate agent goes a long way. I’ve often had clients tell me something along the lines of “you’re a lot like a therapist!” As anyone who has bought or sold a house can tell you, your anxieties are sure to be triggered at some point throughout the process. And that’s okay, and to be expected! A quality agent should be able to have tough, honest conversations, receive feedback with an open mind, and manage their clients’ expectations.
A related quality is how your real estate agent demonstrates their relationship skills. The relationship dynamics involved in a real estate transaction are many: the relationship of the parties to the transaction (buyer or seller); the relationship with other agents involved; the closing attorney, lender, etc. A real estate agent who has a good reputation and proven track record with colleagues is likely to get a lot further working in the market than one with a slash and-burn mentality who treats other parties as enemies. There’s a good expression for that: You get more flies with honey than with vinegar.
On a more data-driven note, an agent should have a demonstrable track record of sales, preferably one that shows experience on both the buying and selling side. Why does this matter? A real estate agent working for a seller gathers valuable information about market demand when managing the sale of a property, including the number of showings at a particular price point or for a specific area, feedback on pricing, and the nuts-and-bolts numbers of any subsequent offers. All of this can be invaluable intel for providing the best advice to a buyer who may be navigating that segment of the market. The converse is also true — a real estate agent who works with buyers can provide invaluable information to a seller as to what buyers are looking for, and where demand seems to be the greatest, along with other helpful tidbits!
The last, and perhaps most important thing to consider is that you are entering a relationship with this person. Make sure you choose someone that you like, respect, and who you actually enjoy spending time with! If you don’t jibe with someone or the communication feels off, swipe
left, my friends, swipe left. It is sometimes analogous to the process of buying a home —when you know, you know.
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